Taxi company Uber will share its data about the use of the app in the city with the municipality of Amsterdam and will also provide insight into the income of its drivers. That is the outcome that is written in the so-called Social Charter of Uber and the municipality of Amsterdam. The document was prepared by the working group led by Rob van Holten, co-founder of carrier Qbuzz.

Prevent Uber drivers from driving aimlessly around town.

Uber now promises to provide quarterly insight into the number of drivers and passengers using the app, as well as sharing the average distance and information about where most people get on and get dropped off. It will also provide insight into whether the supply and demand of Uber drivers in the city is coordinated. In this way, the municipality wants to prevent Uber drivers driving aimlessly through the city in search of rides.

'The agreements we have now made are with the municipality of Amsterdam and the ministry,' says Thijs Emondts, general manager Uber Benelux. We are open to discussing this with other municipalities.

Uber's earnings model is under heavy pressure

According to many critics, Uber's business model creates unpleasant working conditions because they earn less than the average taxi drivers and have no employment contract. The driver also has to pay 25 percent of the turnover to Uber, which forces drivers to work long hours.

According to Uber, the workload is not too bad. 90% of the drivers who log in to the Uber app work less than 50 hours a week. 'We cannot see whether drivers are doing rides via their own network or whether they are logged into multiple apps.' Emondts explains. "Enforcement of driving times lies with the Inspectorate."

“In the collective labor agreement we use an amount of € 20 to € 22 per hour in labor costs for a driver. Uber also has to pay the costs for car and insurance of that rate. Then you have to earn at least three tens an hour to get something out of it yourself ”, says Hubert Andela, director KNV.

Face verification not allowed

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Previously showed AT5 all that there is estimated hundreds of drivers under someone else's name drive around with the app. Uber wants to counter that by introducing facial verification in Europe, but current privacy legislation does not allow this at all. "It's our ambition, but we can't turn it on now," admits Uber director Thijs Emondts. The company has agreed to periodically inform the municipality of the status of the implementation. 

Taxi Sign On Roof Of Car
Hubert Andela - director KNV
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