Irish airline Ryanair does have a rather idiosyncratic opinion when it comes to complying with European consumer regulations. A new survey found that four out of five Ryanair passengers who asked for a cash refund after their flight was canceled during the coronavirus pandemic are still waiting for their money.

Which surveyed 1.632 British adults who had accepted or applied for a refund after a flight was canceled between mid-March and early May. The poll found that approximately 84 percent of customers did not get their money back and only 5 percent received a refund within the legal seven-day deadline for EU airlines.

once the crisis is over

Ryanair is known as an airline that flouts all regulations intended to protect consumers. You don't have to do that really not to be a corona crisis. There is no or hardly any response to registered letters to Irish society. Subputting society is not an option either, as most consumers already drop out midway through the litigation for financial reasons, and Ryanair is well aware of this.

Ryanair said in a statement that customers “Will be repaid in due course once this unprecedented crisis is over". Many passengers have complained about issues requesting refunds and offering vouchers and credit notes after applying for cash. Ryanair boss Michael O'Leary has previously insisted that all refunds be paid, but it will take several months to clear the huge backlog. 

The share of passengers with other major airlines that have not yet received a payout is 63 percent with EasyJet, 23 percent with British Airways and 19 percent with Jet2.com. Earlier this month, the Civil Aviation Authority launched an investigation into airline refund handling.

Also read: RyanAir wants to run 1 flights a day from July 1.000