HEMA and DHL recently opened a DHL parcel point in more than 250 branches to ease the increasing pressure on the parcel service. Since the lockdown, an extremely large number of orders have been ordered online, which means that more parcel points are also required to meet the increased demand. HEMA and DHL have been working together for a long time to bring online deliveries to the customer.
According to DHL, the extra parcel points will help ensure that home deliveries run smoothly in the coming months. In addition to the 250 stores that have recently been opened as a parcel point, it is expected that more HEMA stores will join this initiative in the coming weeks. HEMA has a total of 550 stores in the Netherlands.
Spokesperson HEMA: “HEMA and many other retailers are working overtime when it comes to online orders, which inevitably puts extra pressure on home deliveries. For retailers, this online turnover is currently of vital importance, which is why we are happy to contribute to increasing the capacity of the delivery services. In this way, consumers can continue to order their products and we help prevent the delivery system from becoming overloaded. ”
At the parcel points, only parcels from DHL can be picked up or returned. HEMA's branches are not accessible to purchase other items during the lockdown. HEMA and DHL intend to continue the service in the stores when the stores are open again.
DHL: “DHL Parcel currently delivers more than 1 million parcels a day in the Netherlands and is therefore of crucial importance as a company to keep society running as smoothly as possible. Service points are also a crucial part of this. The easily accessible and recognizable HEMA branches, spread throughout the Netherlands, are a powerful addition to this. ”
For all HEMA branches, the parcel points are open from Monday to Saturday from 09.00 a.m. to 17.00 p.m. There is a duty to mask and visitors are asked to keep sufficient distance. DHL reports this on them website.
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