DHL Parcel has more than doubled the number of parcels processed in the Netherlands to more than 200 million per year. In the first 4 months of this year, the growth in the e-commerce segment continued and reached 150% for several weeks compared to last year. As the second major player in the e-commerce delivery market, DHL is thus growing to a turnover of 1,1 billion euros. The good operating result is largely used for expansion and sustainability of the network. DHL Parcel announces new investments of 350 million this month for the next 3 years. In addition to the two previously announced new central sorting centers, this largely concerns the construction of 26 new CityHubs and the associated electrification of the delivery fleet. In addition to these investments, DHL announced in May that it would increase the wages of deliverers employed by DHL from 12 euros now, to 14 euros in 2024 and ultimately to 14,25 euros.
“DHL is thus reinvesting most of its profit in further expansion and sustainability of the parcel network. With the salary increase, we also show that growth and a good operating result can be reflected in the employment conditions.”
26 new CO2-neutral CityHubs
The 26 new CityHubs to be built are part of a network of 136 branches. The CityHubs are located on the edge of all urban areas, enabling the 'last mile' to be carried out in the most efficient and sustainable way. On a CityHub an average of 90 journeys a day depart, of which 60 during the day and 30 in the evening, with short routes with 100 to 200 addresses. Short routes enable rapid sustainability because they can be carried out with electric delivery vans, cargo bicycles or other small vehicles. All new construction takes place according to the highest BREEAM sustainability standards. The buildings are gas-free, equipped with solar panels and a fully electric fleet is driven.
This brings the CO2 emissions per package to approximately 300 grams; comparable to the CO2 footprint of a cup of coffee. Through carbon pricing, these CO2 emissions are fully offset against ETS prices, in line with the Paris climate agreement. This summer, the fleet will again be expanded with 500 electric delivery vans, which means that DHL has the largest fleet of electric cars in the Netherlands with 1200 electric buses. In 2025, the entire last mile fleet will be emission-free nationwide. Research certainly does not label online shopping as less sustainable than physical shopping and DHL is taking this a step further under the heading 'maximum reduction and full compensation'.
Two new sorting centers
In October, a new national sorting center will open in Utrecht. In May, the first pile was driven into the ground in Dordrecht for another large national sorting center that will open in October 2022. These sustainable sorting centers bring the total number of sorting centers in the Netherlands to 18.
Salary jump for delivery guys and social agenda
DHL Parcel works in the delivery business with a large share of its own salaried deliverers. The delivery network has grown to a team of 7.500 deliverers who deliver more than one million parcels every day. Due to the rapid growth and the good operating result, a process has been started in consultation with FNV and CNV to allow the employment conditions of delivery drivers to grow along with it. The parcel deliverers are making a significant wage jump from 12 euros now, to 14 euros in 2024 and ultimately to 14,25 euros in 2025. With the wage increase of 6% at the beginning of this year, the total wage increase will be 25%.
225 years since Van Gend & Loos was founded
DHL Parcel finds its roots in the Dutch Van Gend & Loos, which was founded exactly 225 years ago. In 2015, the Selektvracht activities were integrated within DHL. Within the e-commerce activities of the Deutsche Post DHL Group, the largest logistics group in the world, the Dutch branch is now the second largest worldwide.
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