Due to the corona crisis, we saw a major increase in digital transactions and online interaction between individuals, companies and governments. People are looking for alternative forms of contact and services and experience the convenience of new digital services. People want and can deal with mobility more flexibly. A MaaS lab survey shows that we need to accelerate the deployment of MaaS. “Business as usual” is not an option for mobility. The MaaS Lab concluded this following a survey among 24 affiliated parties, including carriers, MaaS providers and software companies.
Via MaaS, all forms of mobility for the traveler are offered integrated in an easily accessible digital system that makes planning, booking and payment possible. MaaS offers more convenience, more freedom of choice and customization for travelers, market parties and governments. With MaaS it is possible to provide the traveler with multimodal and personalized travel advice, so that crowds can be spread over several modalities or to other times.
With the maximum 40% available capacity in public transport, according to the MaaS Lab, people who usually travel by public transport are looking for an alternative. If everyone takes the car, the Netherlands will get stuck and climate and environmental targets will not be achieved. Mobility as a Service (MaaS) offers alternatives for people to travel responsibly and sustainably. Thanks to MaaS, it is possible to see which other forms of mobility are possible in addition to public transport and private transport (eg taxi, shared car, shared bicycle, etc.). That is why it is important that the development of MaaS in the Netherlands is now accelerated.
The need for a transition to a new mobility ecosystem is now greater than ever. In order to get and keep the Netherlands moving responsibly and sustainably, broader cooperation between market parties, governments, employers and institutions is required. MaaS offers a solution for this to ensure that we keep moving responsibly and sustainably. MaaS is currently still being developed on the basis of bilateral agreements and temporary pilots. An open and inclusive MaaS ecosystem is required for further upscaling.
Business as usual is not an option for travelers and the environment. That is why the MaaS Lab calls on all relevant stakeholders to accelerate deployment on MaaS.