NS has retained the most passengers at the stations in Zeeland and Flevoland. The largest station remains Utrecht Central with more than 87.000 people on and off, Amsterdam Central is directly below with more than 79.000. The smallest station where only NS runs is Soest with more than 100 passengers on and off the train.

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The total number of trips on an average working day in 2020 is approximately 591.000 trips. This is a decrease of more than 55% compared to 2019 when there were 1,35 million trips. This decrease applies to both peak and off-peak periods. We see the largest decreases during rush hour. January and February were still slightly above the level of 2019. The restrictive measures and advice, including 1,5 meters away and working from home, affect travel behavior and train use. In periods of strict lockdown, trains continued to run with a modified timetable, but passenger numbers were less than 15% of the level of 2019. NS the number of travelers is increasing.

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