companies quickly realize that they can get away with anything
In her own words, State Secretary Vivianne Heijnen had a good conversation with the NS. In any case, Heijnen and Rintel agree that last Sunday was a bad day for the traveler. Marjan Rintel was asked how the NS can prevent this next time. A good independent investigation into this malfunction is in any case the first step, the two ladies have made clear agreements about this.
In a response on Twitter, we read that people were not surprised by the outcome, but that a better response from the State Secretary would have been that she would personally ensure that the NS loses the concession when it literally leaves travelers out in the cold. leave. That would have been a worthy statement, according to the tweeter. If a concession manager can be a bit stricter, companies quickly realize that they can get away with everything.
Earlier, the mayor of Haarlemmermeer Marianne Schuurmans also indicated that she wants to make clear agreements with the NS about the cancellation of the timetable. After the technical failure at the NS last Sunday, almost all trains are running again, but it does raise the question of how it is possible that the technical infrastructure is so sensitive to errors that arise after software updates. State Secretary Vivianne Heijnen of Infrastructure and Water Management also believes that the NS has made "a very bad turn" with the train failure.
Born in Spaubeek in 1982, Heijnen (CDA) has been State Secretary for Infrastructure and Water Management in the Rutte IV cabinet since 10 January 2022.
(Image: Valerie Kuypers)
