Spindrift

Cargo bike complaints about quality not limited to one brand…

The NVWA has instructed Babboe to immediately cease trading in all cargo bikes because they do not comply with the law. The problem is many times bigger so that it…

Travelers are complaining en masse about new bus services

Travelers are complaining en masse about new bus services

Many complaints about the new bus operator. “Either they don't show up, or they're just late. You have to take that into account,” said a traveler in front of the camera…

Longer school bus rides plague Flemish special education

Longer school bus rides plague Flemish special education

A month after school starts, hundreds of students spend longer than promised 90 minutes on the bus every day, despite promises from the Flemish government. In a recent press release from Catholic Education Flanders…

Complaints about non-compliance with a distance of 1,5 meters at final exams

Complaints about non-compliance with a distance of 1,5 meters at final exams

On the first day of the final exams for students, the action group LAKS received more than 14.000 complaints on Monday. This number is approximately “in line with previous years,” says…

More parcels so also more complaints delivery

More parcels so also more complaints delivery

Due to the consequences of the corona crisis, we order everything online en masse. Last year, significantly more orders were placed online than in 2019. It is still very busy...

Tesla Claim Foundation announces class action lawsuit

Tesla Claim Foundation announces class action lawsuit

The newly established Tesla Claim Foundation announces a class action lawsuit against car manufacturer Tesla. “Because the cars regularly show defects and do not meet expectations.” In a preliminary matter…

KLM cityhopper

You don't fly in crowded aircraft during corona time

[responsivevoice_button voice=”Dutch Female” buttontext=”read out”] You should not fly in crowded aircraft during corona times. And yet it seems to be becoming the most normal thing in the world for KLM. On bus,…

Flemish Ombudsman Service receives many complaints about OV De Lijn

Flemish Ombudsman Service receives many complaints about OV De Lijn

The annual report of the Flemish ombudsman shows a striking increase in the number of complaints about canceled journeys at De Lijn. The transport company received 72.694 complaints from travelers last year,…

Privacy Policy

Increase in complaints to the Dutch Data Protection Authority

The Dutch Data Protection Authority reports that the number of privacy complaints continues to increase sharply. More than 15.000 people filed a complaint with the Authority in the first six months of this year...

complaining man

SLKT registers 273 complaints about taxi transport

In the first half of 2019, the National Taxi Transport Complaints Reporting Center (SLKT) received a total of 273 complaints and 78 reports. The traveler cannot only file a complaint…