A point of attention for the councilor is the abundance of taxis in Rotterdam.
Councilor for Enforcement, Outdoor Space & Mobility, Vincent Karremans, has an extensive plan revealed on his social media to address the multiple issues within this sector. These reforms, which aim to improve service quality and ensure fair prices for consumers, are in response to increasing complaints about the current state of affairs in Rotterdam's taxi industry.
The councilor paints a picture of the current situation in the Rotterdam taxi market: rides that are too expensive, drivers who refuse to drive on the meter, which is often cheaper, and a lack of enforcement. Karremans emphasizes the importance of the taxi as a valuable part of urban transport, but acknowledges that too much is currently going wrong.
Rotterdam councilor Vincent Karremans introduces measures for a fair Rotterdam taxi market and tackles the abundance of taxis.
One of the core measures being introduced is the establishment of a central Rotterdam taxi counter for complaints handling. This step is intended to improve communication between customers and the taxi service. Every taxi driver will be required to place a visible sticker with a QR code in his or her vehicle, which refers directly to the counter.
Vincent Karremans is a councilor on behalf of the VVD in Rotterdam. He is responsible for the topics Enforcement, Outdoor Space and Mobility.
The councilor also wants to intensify enforcement. In case of repeated violations, both the taxi driver and the taxi organization for which he works will be fined. The organization also runs the risk of losing its license. This measure is designed to encourage taxi companies to guarantee the quality of their services.
In addition, informative signs will be placed at pitches. These signs will make customers aware of their rights and will be equipped with a calculation tool that allows customers to calculate the maximum amount that a taxi driver can charge for the planned journey. Another point of interest for Karremans is the abundance of taxis in Rotterdam. The councilor is considering imposing a permit ceiling, which will allow the focus to be more on the quality of services.
Finally, Karremans emphasizes the existence of many good and honest taxi drivers in Rotterdam, whom he regards as true ambassadors of the city. The new measures are not only intended to address problems, but also to help these reliable drivers to support by removing the 'bad apples' that damage the reputation of the entire industry. These reforms are a clear sign that Rotterdam is serious about improving the taxi market, with the aim of creating a more reliable, fairer and customer-friendly taxi system.
