PostNL, a wake-up call for spoiled consumers
A wake-up call for us as spoiled consumers, that's what the media calls the situation at PostNL. Employees who have to deliver up to five hundred parcels a day and work for pitiful wages. And…
Consumers complain about a refund when a flight is canceled
In the event of cancellation of their individual flight, consumers must always be able to contact the airline directly for a refund. This also applies if the flight is booked through an (online) travel agent. If…
Research into vacation next summer
At the request of the travel industry organization ANVR, research agency GfK conducted a representative sample of the Dutch population this week and asked about consumer experiences when it comes to...
RAI Association is happy to buy by appointment
RAI Association is pleased that consumers can now visit showrooms and stores by appointment again under strict conditions. This means that the live sale of bicycles, motorcycles, scooters and cars…
No expiration period for issued corona vouchers
Consumers are concerned because the expiry date of their corona voucher is approaching. According to travel organizations, many of the vouchers issued last March for canceled trips and flights expire after one…
Record number of used cars sold to consumers
The demand for used cars is increasing, partly because the car is a corona-proof mobility solution. Alphabet has therefore tightened its used car leasing proposition. Last month, a record number of used cars were purchased by consumers. Also…