Since this week it is forbidden to transport scooters in taxis. This is a national measure based on RIVM guidelines. Scattered around the country, this immediately led to questions from worried mobility scooter users who feel restricted in their range of motion.

Mobility scooter users feel duped by reports that they can no longer use taxi transport. Employees are not allowed to help their customers get in and out. As a result, people are in some cases very duped. For example, an independent visit to family is not possible and a hospital visit also runs into problems.

Not transporting scooters has to do with national guidelines of the RIVM. This also applies to all taxi companies. Failure to comply with this measure will result in a fine. Taxi transport of a wheelchair is, however, permitted. The difference between wheelchairs and scooters has to do with the fact that wheelchair users can be transported in their wheelchairs and scooters cannot.

Wheelchairs and their users can be properly secured in the vans that are usually used for this transport, which is not possible with scooters. Mobility scooters must often be assisted by the taxi driver when transferring their mobility scooter to a seat in the van (and back in their mobile), which involves more body contact than when transporting wheelchair users.

Also read: Police create confusion among the elderly and clients in health care transport